Reactive Technical Support

Expert help when you need it, no contract required

Reactive Technical Support (RTS) is EVOK3D's pay-as-you-go service for customers without a current Support Agreement. Our technical team supports a wide range of professional 3D printing and post-processing equipment and, by arrangement, equipment we didn't supply.

Most issues can be solved remotely. Pre-purchase a half hour of remote support and our technical team will contact you in the next available support slot. Where a site visit is needed, pre-purchase an onsite support event in Melbourne or anywhere in Australia.

You pay for the time used, plus travel and any expenses, subject to a minimum charge. Your pre-purchase is finalised when the job is done. Any balance above your pre-purchase is added to your order and sent to you for approval.

Some manufacturers, including HP, require a current Support Agreement before spare parts, repairs or manufacturer escalation can be supplied.

Rely on your equipment every day? Ask us about a Support Agreement.

3 Products Found

3D Printer Technical Support (Remote services per 1/2 hour)

3D Printer Technical Support (Remote services per 1/2 hour)

By purchasing this product you are agreeing that you have read and agree to the Reactive Technical Support Agreement. Th

$125.00 Ex GST
Stock on hand: 999
Pre-purchase Australia wide onsite support event

Pre-purchase Australia wide onsite support event

By purchasing this product you are agreeing that you have read and agree to the Reactive Technical Support Agreement. The supp

$2,110.00 Ex GST
Stock on hand: 999
Pre-purchase Melbourne onsite support event

Pre-purchase Melbourne onsite support event

By purchasing this product you are agreeing that you have read and agree to the Reactive Technical Support Agreement. The supp

$500.00 Ex GST
Stock on hand: 999